< Leadership and board

Charlotte Copeland

Social Worker

“Joining our voices together to collaborate, plan, understand the needs of others, and ensure inclusion and diversity in the workplace is crucial for productivity and stability. Though my time at VOA-GNY has not been extensive, I have listened to the client’s comments concerning the turnover rate among case managers as well as social workers. When I hear of such concern and frustration in the voices of the clients, I wonder what can be done to provide the clients and the workers with the stability needed. We serve a community of individuals who lack stability and consistency; therefore, inconsistency affects their behavior and hinders the service we provide. I am looking forward to being a part of this committee to assist in revamping, restructuring, and recreating a strong, diverse, and inclusive workplace that would benefit the employees as well as the people we serve. I believe my social work skills will be an asset to the committee.”

Joined VOA-GNY in 2023