Helping People Find Housing Stability

Addressing the Root Causes of Homelessness

Tens of thousands of individuals and families in New York City are homeless. Tens of thousands more are at risk.

Volunteers of America is a major provider of services to individuals and families who are homeless and those at risk of becoming homeless.We help these men, women and children achieve housing stability, which is often the first step in addressing more complex, persistent challenges such as behavioral health issues, domestic violence and intergenerational poverty.

Meet Didi

How We Help

While the majority of our clients are referred to us by government agencies, we also engage homeless and at-risk individuals and families in the community so that we may help them achieve housing stability.

We operate dozens of residential programs that provide these men, women and families with a supportive, service-rich environment in which to seek employment, further their education, secure benefits to which they are entitled and regain their footing.

This includes:


Outreach teams engage people at JFK and LaGuardia Airports who appear homeless. Our skilled workers build a rapport with these people and assess their needs, with the goal of convincing these men and women to accept our help. We also conduct outreach to homeless and at-risk veterans and their families through our Supportive Services for Veteran Families (SSVF) program.

Emergency Shelter

While permanent housing, often coupled with supportive services, is the best way to end homelessness, many individuals and families need short-term stabilization before they can find housing that will meet their long term needs. Volunteers of America-Greater New York operates shelters for adults who are in need of immediate shelter, allowing our staff to assess the reasons for their homelessness and determine the services for which these men and women are eligible.

Transitional Housing

We operate our transitional housing programs with one goal in mind — to help individuals and families obtain permanent housing as quickly as possible. Our programs serve diverse populations — from women and children who are victims of domestic violence to homeless veterans who have spent years living on the streets.

Permanent Supportive Housing

For many homeless people with physical or behavioral health challenges, possibly coupled with substance use issues, permanent housing paired with intensive support services may prevent chronic homelessness.

Affordable Housing

The need for affordable housing and supportive services continues to grow, and Volunteers of America-Greater New York continues to respond by providing safe, supportive environments for some of the city's most vulnerable residents.

Programs in Northern New Jersey

Volunteers of America-Greater New York operates residential programs in Northern New Jersey for at-risk youth and adults with behavioral health issues. Click here to learn more about our Northern New Jersey programs.