Behavioral Health/ Substance Use Disorders

Supporting People with Mental Illness, Substance Use Issues and Developmental Disabilities

Behavioral health services are a fundamental component of much of the work we do at Volunteers of America-Greater New York. Though we offer behavioral health-specific programs, behavioral health services are provided at many of our 90 programs throughout New York City, Northern New Jersey, Westchester County and Long Island, and are often interrelated with addiction, domestic violence, and other challenges we address. People living with persistent mental illness need individually-tailored case management to recover from their mental illness and live successfully in their communities. They are at-risk for homelessness, frequent hospitalizations, serious physical conditions and abuse. Our staff of mental health professionals delivers psychiatric rehabilitation services in a variety of settings, supporting each individual’s wellness and recovery goals.

Community Residences and Supportive Housing

Supervised community residences and supportive housing are available throughout New York City and in Passaic, Union and Middlesex counties of New Jersey.

Services include symptom and illness management, social skills training, vocational skills development, education and employment support, crisis management, health and wellness education and support. Staff identifies service strategies that incorporate each individual’s strengths, abilities, needs and preference into the service design.

In NYC alone, we offer 574 units of supportive housing for people living with mental illness. For more information, call (212) 316-8288.

Our New Jersey-based mental health programs are accredited by the Commission on Accreditation of Rehabilitation Facilities (CARF). For more information, call (732) 827-2444.

Community-Based Mental Health Service Programs

Community Support Services
The Community Support Services program, which is offered at a number of VOA shelters throughout New York City, is designed to serve homeless people living with mental illness and assist them in obtaining permanent housing. For information about the Community Support Services program, call (212) 369-8900.

Substance Use Issues

Services for adults living with chemical addiction include helping clients find a meaningful, appropriate social role in the community – as a responsible tenant, employee or neighbor - and ensures clients are compliant with their medical and other therapeutic regimens.