Homeless Individuals & Families

Volunteers of America is a major provider of services to individuals and families that are homeless and those at risk of becoming homeless. Our continuum of care includes outreach at JFK and LaGuardia airports, transitional shelter, permanent, supportive housing, and case management for those at risk of becoming homeless.

Airport Outreach

  • Kennedy and LaGuardia Outreach teams engage people who appear homeless, at JFK and LaGuardia airports, to assess their needs and offer assistance, with the goal of helping them accept service.
    For information (718) 656-7765 (JFK) or (718) 533-3611 (LaGuardia)

Transitional Shelter for Individuals

  • The Community Support Services Program provides comprehensive services to people living with mental illness and assists them in obtaining permanent housing.
    For information (212) 369-8900

  • The Jamaica Women’s Next Step Shelter is a 65-bed facility designed to serve the shelter system's most resistant clients. Providing intensive, structured case management services coupled with strict client responsibility to overcome the barriers that have prevented them from moving out of the shelter system into permanent housing.
    For information (718) 262-1450

  • The Keener Assessment and Rapid Re-housing Shelter is a 234-bed facility that assesses clients’ immediate needs upon entry into the shelter system and quickly places them in permanent or transitional housing.
    For information (212) 269-8900
     
  • Safe Haven is an 80-bed facility providing low demand transitional housing, direct care and case management services to long-term street homeless men and homeless veterans.
    For information (718) 293-2930
     
  • Schwartz Next Step Shelter is a program that incorporates lessons to offer a more structured and service intensive environment for clients who have not been successful in completing the goals of their independent living plans.
    For information (212) 369-8900
     
  • Valhalla Residence is a 19-bed transitional residence in Westchester County providing comprehensive services for medically-frail, homeless adults.
    For information (914) 345-0310
     
  • The Grasslands Homeless Shelter is a 149-bed capacity transitional residence providing comprehensive services to homeless adults and childless couples. The Grasslands program is the largest homeless shelter in Westchester County.
    For information call (914) 231-4200

Permanent Supportive Housing

  • East New York SRO is a 174-unit residence providing permanent supportive housing to formerly homeless people and those living with mental illness or HIV and AIDS.
    For information (718) 566-8750
     
  • Eden House is a 174-unit residence providing permanent supportive housing to formerly homeless people and those living with mental illness or HIV and AIDS.
    For information (718) 716-2255
     
  • Rose House is a 96-unit residence providing permanent supportive housing to formerly homeless people and those living with mental illness or HIV and AIDS.
    For information (212) 932-3220
     
  • Webster House is a 200-unit residence providing permanent supportive housing to formerly homeless people and those living with mental illness or HIV and AIDS.
    For information (718) 590-9099
     
  • The Richard F. Salyer House is a 146-unit facility providing permanent supportive housing to a mixed population of families, the elderly, formerly homeless people and those living with HIV and AIDS.
    For information (212) 543-1607
Transitional Shelter for Families
  • The Lydia E. Hoffman Family Residence is a transitional residence for 35 homeless families, providing comprehensive services to help them achieve independence and obtain permanent housing.
    For information (718) 893-0909
     
  • Regent Family Residence is a transitional residence for 140 homeless families, providing comprehensive services to help them achieve independence and obtain permanent housing.
    For information (212) 865-7000
     
  • University Family Residence is a transitional residence for 70 homeless families, providing comprehensive services to help them achieve independence and obtain permanent housing.
    For information (718) 590-5353
     
  • The Richard F. Salyer House is a 146-unit facility providing permanent supportive housing to a mixed population of families, the elderly, formerly homeless people and those living with HIV and AIDS.
    For information (212) 543-1607